Frequently Asked Questions

Please use the search function of your browser to find answers to commonly asked questions. For questions not found here, please contact us.

How long will it take for my package to arrive after I've ordered?

Please see our shipping policy.

How do I change or cancel my order before it ships?

Please see contact us.

How do I return my order once I receive it?

Please see our returns and refund policy.

Do you offer volume discounts?

Yes, please reach out to us via email at cs@loverpi.com with your company information and procurement needs. We will provide formal quotations based on your order quantity and schedule.

Where can I get technical support for the product(s) I've purchased?

Please check the manufacturer's website or contact us.